TENNIIX BASIC

Smart Feeding System – Holds 100+ balls with adjustable speed, spin, and trajectory for realistic practice.

App Control – Remote precision adjustments for speed, spin, and custom drills at your fingertips.

Voice Control – Hands-free training with simple voice commands and real-time feedback.

Practice Drills – Practice with 1000+ drills built for real-match rhythm, shot control, and smarter training.

Beginner-Friendly – Easy to start and upgrade anytime. Basic becomes Pro by purchasing the AI Vision Module and Voice Armband Module.

What's Included -Tenniix Unit / Voice Armband Module / Charging Adapter / USB Cable / User Guide / Battery

Take Anywhere - Tenniix weighs only 18.7lbs with a handle for easy carrying and is approximately 18 in x 16 in so it fits almost anywhere.

Max ball speed             75MPH

Max ball spin rate        +/- 5000 RPM

Serve Intervals              1.5 - 8.0 seconds

 

SHIPPING POLICY

Orders ship within 3-7 days of order confirmation.  When your order leaves our warehouse, you'll receive an email with a tracking number — you can use this to follow your order's journey to your door.

Shipping fee for orders depend on your location. 

 

RETURN POLICY

1. Damage/Defect on Arrival

Damage/Defect on Arrival ("DOA") hereby refers to appearance, functional, or structural deficiencies that are found on arrival and will prevent the normal use of the product. Make sure to open the box and inspect your goods within 14 days of receiving the goods ("inspection period"). If any problem, including appearance, functional, or structural deficiencies, is found when you open the box, please DO NOT use the product and report to us as soon as possible. If any problem is found after you test the Tenniix device, we will only accept functional or structural problems as DOA, excluding appearance defects for the reason of usage. Company shall provide FREE return or exchange of any DOA goods reported within the inspection period. If no problem is reported during the inspection period, the product shall be deemed good in appearance, function, and structure.

2. Return/Exchange without Reason

Elite Training Supply will accept returns/exchanges without reason within 5 days of receiving the goods. All items must be returned with original packaging and follow our instructions for fixation and protection.

All products come with a replacement for 30 DAYS from the date of purchase. The item must be unused and in the same condition that you received it. It must also be properly packed.

If you have any problem not stated above, please email support@elitetrainingsupply.com within 14 days from the delivery date, including an explanation and photographs stating the reason for your request.

2.1 Unused Goods

2.1.1 Refused Shipment

We cannot change, intercept, or cancel orders that have already been shipped. If you refuse delivery, we will charge a flat fee of $100 per machine to partially cover our shipping costs.

2.1.2 Return/Exchange with Unopened Box

If you return/exchange goods with the box unopened, we will charge the shipping fee (if you let us arrange the shipment) and possible damage compensation if any item is lost or damaged. Make sure to take pictures of the packaging before you ship the goods back.

2.2 Used Goods

If you return/exchange goods with the box opened, we will charge the shipping fee (if you let us arrange the shipment) and a re-boxing fee, as well as refurbishing compensation for any parts that show signs of use or damage. Please note that scratches or dents on the surface of the device are unrepairable, and take good care when you test the device.

3. Return address

Please send an email to support@elitetrainingsupply.com to contact our customer service. We will provide you with the appropriate repair location based on your location.

Refund Scope

Elite Training Supply will refund the original purchase price of the product in full. Additional costs, including but not limited to shipping fees, third-party payment processing fees, and handling charges, may apply and will be borne by the consumer.

If the return is initiated for non-defective/non-error-related reasons (e.g., change of mind, accidental order), Elite Training Supply may charge shipping fees for the return.